Four engineering capabilities, each deployed on your infrastructure and handed over to your staff. Each is available on its own; each is designed to connect to the others when you want it to.
Service Management & Support Operations
Ticketing, asset control and change management for IT departments that carry an audit obligation.
One record that links the request, the machine, the licence and the person who approved it.
- Service desk and asset registers on GLPI
- Requirement-to-release traceability on ZenTao
- Lightweight project tracking on Leantime
- Defect tracking on MantisBT
Infrastructure & Data-Centre Monitoring
Know that something failed before your customers tell you.
Servers, network, storage, databases and branch infrastructure watched continuously, with alerting your operations team trusts enough to act on.
- Zabbix, sized and tuned for your estate
- Grafana dashboards for operations and management
- Alerts that become tracked tickets automatically
Database Administration & Data Resilience
The systems of record — kept fast, kept patched, kept recoverable.
Administration, clustering, backup, migration and a disaster recovery plan that has actually been tested.
- PostgreSQL, MySQL, MariaDB and SQL Server
- High availability with failover actually exercised
- Backup proven by restore, not by configuration
- Migration with a rehearsed rollback
Network & Information Security
The perimeter around everything above, and the encryption inside it.
OPNsense firewall deployment, segmentation, secure remote access, and certificate lifecycle management that does not depend on memory.
- OPNsense firewall, segmentation and VPN
- SSL/TLS enrolment across every platform
- Certificate expiry tracked as an asset
The platforms behind them
Established open-source platforms, each with its own page. We install, integrate and support them; you own the result, and none carries a licence that can be withdrawn.
Product names and logos are the trademarks of their respective owners, shown to identify the platforms IPTREK deploys and supports. For the four work-management platforms, Choosing between our platforms sets out which fits which situation.