Everything we deploy is open source and runs inside your network. This page is the map: what each platform is for, where it fits, and which of them you probably do not need.
We would rather deploy three platforms you use than six you bought. If two entries below look like they overlap, they probably do — the notes say which situation each one actually fits.
For the four work-management platforms in particular, Choosing between our four platforms sets out the full comparison, the upgrade paths between them, what each one was selected for, and how each maps onto PRINCE2 governance.
At a glance
Product names and logos are the trademarks of their respective owners and are shown to identify the platforms IPTREK deploys, configures and supports.
Service management and delivery
Part of Service management and delivery.
- Incident, request and change management
- Hardware and software inventory automation
- Licence, contract and warranty tracking
- ITIL-shaped process without enterprise licence cost
- Requirements, tasks, defects and risks as linked trackers
- Agile planning alongside formal structure
- Controlled documents and release baselines
- Git and Subversion with commit linking
- Goals and strategy linked to delivery
- Ideas and innovation board
- Kanban, milestones and time tracking
- A personal work view across projects
- Custom defect lifecycles with required fields
- Project and role level permissions
- Per-release quality and ageing reporting
- Suited to formal QA traceability
Monitoring and observability
Part of Monitoring and observability.
- Servers, network, storage, hypervisors and databases
- Distributed proxies for branch and multi-site estates
- Thresholds baselined against your behaviour, not defaults
- Alerts that raise tickets automatically
Grafana
Dashboards and observability on top of the data you already collect — executive reporting, capacity trending and NOC displays.
- Executive service-health reporting
- Capacity and growth trending
- Directory-backed dashboard access control
- Reads your monitoring database directly
Database and data resilience
Part of Database and data resilience.
- Streaming replication and Patroni clustering
- Point-in-time recovery
- Performance tuning and capacity planning
- Migration target from SQL Server and Oracle
- Group Replication and Galera clustering
- Backup with point-in-time recovery
- Version consolidation and upgrades
- Encrypted connections enforced
Microsoft SQL Server
Administration, Always On availability groups, backup and migration — including migration away from it where per-core licence cost is the driver.
- Always On availability groups
- Backup and restore testing
- Licence-cost review and migration assessment
- Mixed-estate administration
Network and information security
Part of Network and information security.
- Firewall policy design and network segmentation
- Site-to-site and remote-access VPN
- Intrusion prevention and traffic inspection
- Device health integrated into monitoring
SSL/TLS certificates
Enrolment, correct configuration across every platform that needs it, optional internal CA, and renewal that does not depend on somebody remembering.
- Public CA enrolment and internal CA setup
- Apache, Nginx, Tomcat, IIS and AD CS
- Enforced TLS on PostgreSQL, MySQL and SQL Server
- Expiry tracked as an asset with alerting
Project governance
Part of Project governance.
- Readiness assessment and gap analysis
- Tailoring workshops sized to your risk profile
- Governance configured into your delivery tooling
- Training, coaching and PMO setup
What we do not sell
We do not resell proprietary platform licences, and we do not deploy anything whose data has to leave your network to function. Every platform above is one you could, in principle, run without us — which means the value we sell is expertise and integration rather than access, and an engagement with us does not create a dependency you cannot exit.